Returns Policy

  • Items can be returned back to us for store credit which will be valid for 12 months. 
  • Your items must be in their original condition, unworn, unwashed, unstained and in gift box. 
  • You can post your return back within 14 days of receiving your items.
  • You will need to cover the cost of return postage.
  • If you post your return after the 14 days, you may be charged a late return fee of $5, which will be deducted from your store credit.  

How do i return an item?

Please complete the returns form at the bottom of this page. We will be in touch with you with the next steps. 

If you know your order number, please include this in the form below to ensure we can process your return quickly. 


FAULTY ITEMS

 

 

 

 

Get in touch with us at hello@silenceboutique.com or via our contact us page with clear photos of the fault(s) and include your order number in the subject line. We will get back to you as soon as possible. 

If you receive a faulty item, we offer your choice of a refund or a store credit, please make a note in the email as to which option you wish to select. All refunds will be issued via the payment method you used to purchase the items. 


RETURNS FORM

Name *
Name
Please enter your order number, if you have it handy.
Please select the reason for returning your item.